Leveraging Conflict Resolution Approaches to Support Civil Society Resiliency: (“Not Just Back, But Better”)
The PartnersGlobal Resiliency+ Framework requires a shift in mindset for leaders and teams within organizations to think differently and partner in new ways to continue to survive and thrive when facing shocks. At times of great stress, upheaval, and change, we are called upon to build up our conflict resolution skills. Therefore, communication skills, including asking the right questions, are integral to applying the Resiliency+ Framework in practice, putting empathy and restorative practice at the center of our resiliency journeys as civil society.
As conflict resolution expert Ken Cloke explains in this slideshow presentation, chronic conflict reduces resiliency within organizations and societies. Mediation and conflict resolution, he says, are therefore resiliency processes. By applying mediation or conflict resolution-based communications to reach out to those who think differently and address challenges, we are in fact working to bolster our resiliency.