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Skills
Effective Communication: one-way and two-way
communication, active listening, paraphrasing, summarizing,
giving and receiving feedback, nonverbal communication
Negotiation: communication skills in negotiation,
interest-based negotiation, two-party negotiation processes,
multi-party negotiation processes, stages to a negotiated
agreement
Networking: value of cooperation vs. competition,
skills to overcome competitiveness and suspicion, examples
of networks, obstacles to building networks, networks
based on differences, networks based on similarities
Program & Financial Management: designing
work plans and timelines, budgeting time, establishing
roles and responsibilities, monitoring and evaluation,
resource allocation, income projection, accounting procedures
Public Relations & Outreach: marketing skills,
public speaking, defining a message, designing a media
strategy, targeting an audience, utilizing different media
Strategic Planning: defining values and vision,
analyzing an organization, overcoming barriers to success,
diversifying funding sources, designing an action plan
Teambuilding: ground rules of respect and communication,
common goals, common visions, team roles, stages of team
development, group decision-making
Training-for-Trainers: group dynamics, communication
and presentation skills, interactive training techniques
and simulations, balancing theory and activities, managing
difficult participants, training evaluation
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