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Processes
Cooperative Planning: group decision-making,
building partnerships, stakeholder analysis, process facilitation
and management, application in program development, planning
new initiatives with varied stakeholders, enhancing citizen
participation, internal organizational development. Click
here for more on cooperative planning.
Facilitation: tasks and techniques of the facilitator,
meeting dynamics, dealing with difficult or passive participants,
breaking deadlocks
Mediation: role of the mediator, communication
skills in mediation, stages of mediation, utilizing caucuses,
managing difficult disputants, settlement and compliance
with agreements. Click
here for more on mediation services.
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