| Fall 1997 Newsletter
POLICE AND ROMAS MEET TO DISCUSS
CONFLICTS IN HUNGARY
During the Cold War, police in Central and Eastern Europe were
usually regarded with fear and distrust by citizens. This image has
been difficult to dispel, even though the criminal justice system has
been significantly reformed. In Hungary, with a new constitution
committed to protecting civilian rights, legal equality, and
democratic principles, the criminal justice system must learn to
function within the community and work in cooperation with citizens.
Discrimination against minorities, particularly Romas, who often
live in poor housing conditions with limited education, remains a
very large problem in Hungary. Historically, the relationship between
minorities and the criminal justice system has been marked by
discrimination, prejudice, and mistrust.
To break down these prejudices, Partners-Hungary's Chief Trainer
Sandor Gesko conducted a series of communication trainings and
cooperative problem solving workshops to promote dialogue between
police and community residents in Nograd County. In Ersekvadkert,
Gesko facilitated a forum to examine discriminatory actions of a
local police officer against Romas. Forum participants included the
chief of the Nograd County police, city policemen, local Roma
leaders, the mayor, and local citizens. As a result of the forum, a
task force was set up to investigate the discriminatory allegations,
to follow up on them, and to prevent such actions in the future.
After the forum, Romany citizens reported a marked improvement in
their relations with the police.
Additional cooperative planning forums led to the establishment of
the Nograd County Security Program, which is composed of
subcommittees that work to foster crime prevention and
police/community interaction. Included in this program is an ethnic
subcommittee, which facilitates communication between police and
minority members and organizes programs for mutual understanding and
cooperative planning.
ETHNIC CONCILIATION COMMISSION OPENS IN
SLOVAKIA
Tensions are rising in Levice, a town 90 miles south of
Bratislava, Slovakia. Since the construction of a nuclear power plant
on the outskirts of the city five years ago, the population has
almost tripled. Relations are strained between original city
inhabitants and the new workers. Conflicts are increasingly arising
between Slovaks and ethnic Hungarians, and with the Roma population,
who face discrimination, poor education, and high unemployment rates.
To help the Levice community deal with these issues,
Partners-Slovakia has established an Ethnic Conciliation Commission
(ECC). Partners' ECCs are neutral, community-based structures able to
mediate disputes involving ethnic and minority issues. ECC members
represent the ethnic diversity of their communities and meet to
discuss and resolve community conflicts. The Levice Commission is
composed of journalists, educators, religious leaders, Roma and
Hungarian minority representatives, technical experts from the
nuclear plant, and local government representatives.
Partners-Slovakia has trained the group in communication and
team-building skills, and in conciliation and mediation processes.
The Commission has already handled three cases this quarter.
The ECC plans to work with police, local government, and citizens
to cooperatively address ethnic conflicts. Building on the success of
this Commission, Partners-Slovakia plans to establish additional ECCs
in other towns in Slovakia.

Patricio Navarro, Sergio
Bobrovsky, Partners' President Raymond Shonholtz, and Carlos
Bobrovsky met in Argentina to plan the development of Partners' new
Center
PRESIDENT'S COLUMN - EXPANDS IT
MISSION
This November, Partners for Democratic Change (Partners)
celebrated its eighth birthday. Beginning its work in 1989 in Moscow
with a series of seminars for Soviet government officials conducted
by John McDonald and John Marks, Partners has evolved into seven
(soon to be ten) National Centers on Conflict and Change Management.
Partners has become the largest conflict and change management
training and application organization in Central and Eastern Europe.
Over 6,000 government officials, non-government activists, labor
leaders, and business executives in over 14 countries will be trained
this year by Partners' trainers. Beyond training, new dimensions to
conflict and change management theory and practice are occurring at
each Center, including: ethnic and national minority mediations;
community-wide facilitations; application of cooperative planning
processes to municipal issues; resolution of business disputes
through Center-based mediation services; and development of
university courses through innovative workshops for academics.
The breadth of Partners' work has resulted in the development of a
new profession of mediators, facilitators, negotiators, trainers, and
academics throughout Central and Eastern Europe. Drawing on this rich
experience, Partners has applied an East-to-East Training Program
that brings skilled trainers from one Center to another, to develop
the skills of new trainers, or to conduct trans-national training
programs in countries where new Centers are under consideration.
Recognizing the increasing number of requests for development of
new Centers, Partners' Board of Directors has broadened the
organization's mission beyond Central and Eastern Europe. Partners
will open its first Latin American Center in Argentina, and will
assess requests for new Centers from other Latin American countries.
To meet the demand, Partners will be building "strategic
partnerships" with other organizations that have expertise in a
particular country or region.
Planning for the new Century, Partners is expanding its mission to
promote a culture of conflict and change management globally.
PARTNERS' VISIBILITY
Partners for Democratic Change's programs and activities have
recently appeared in several journals, newsletters, and books.
Partners' staff wrote articles or edited editions of the following:
- The Annals of the American Academy of Political and Social
Science, "Strengthening Transitional Democracies Through Conflict
Resolution," July 1997, Co-Edited by Raymond Shonholtz and Ilana
Shapiro.
- The National Institute for Dispute Resolution's NIDR News,
September/October 1997, edited by Juliette Linzer.
- The Negotiation Journal's article on "Facilitating Between
Gang Members and Police" by co-author Ilana Shapiro.
- "Community Justice," by Raymond Shonholtz, Minerva Press,
Japan.
Additional articles on Partners' work will soon be published in
the International Negotiation Journal, Mott Exchange, and Handbook of
Inter-Ethnic Coexistence.
Partners' has created a web-page, prepared by Gabrielle Naughten.

Partners-Bulgaria Chief
Trainer Mitko Marinov, Director Antoinette Shishmanova, and Market
Mediation Manager Ventseslav Panchev
PARTNERS-BULGARIA AND THE BULGARIAN
INDUSTRIAL ASSOCIATION WORK TOGETHER TO PROMOTE MEDIATION
Record-high inflation, a low privatization rate, and little
foreign investment have plagued the development of Bulgaria's market
sector. This uncertain economic environment often causes
misunderstandings and conflicts between business partners, derailing
potentially lucrative enterprises. Business disputes traditionally
end up in court, turning into an expensive and time-consuming ordeal.
Partners-Bulgaria has responded to this situation by offering
mediation training and services to the country's business sector.
Recognizing the importance of this initiative, the Bulgarian
Industrial Association (BIA), the country's largest voluntary
organization of corporations and trade unions, is now working with
Partners-Bulgaria to make business mediation services available to
its 13,000 members.
The BIA assists businesses in establishing partnerships and
promoting business ethics through its 27 regional offices. In June,
Partners-Bulgaria signed an agreement with the BIA in which the two
entities will work together to develop a dispute resolution system
for BIA membership. Partners-Bulgaria will train BIA members in
mediation, offer consulting services, and provide mediation services
for disputes among BIA's membership.
According to BIA Vice-Chairperson Milena Staikova, "BIA's
agreement with Partners-Bulgaria represents a historic opportunity to
provide an effective and civilized dispute resolution process to
thousands of Bulgarian businesses, helping to prepare our market
sector for the 21st century."
PARTNERS HOSTS ACADEMIC WORKSHOPS IN
BULGARIA AND THE CZECH REPUBLIC
Though many of Partners' National Center's programs focus on the
practical application of conflict resolution skills, Partners is also
committed to educating future leaders in conflict resolution theory
and practice. This has been accomplished through the development and
teaching of university level courses.
Partners recently held two Academic Workshops, focusing on
conflict resolution course development, in Bulgaria and the Czech
Republic. The Workshop in the Czech Republic, led by Dr. Dennis
Sandole, Professor at the Institute for Conflict Analysis and
Resolution (ICAR) at George Mason University, focused on an overview
of the analysis and resolution of violent conflict, with an emphasis
on curricula design for university-level courses. Workshop
participants included academics from universities throughout the
Czech Republic, representing disciplines such as international
relations and psychology.
Professor Charles Wiggins, from the law faculty of the University
of San Diego, led the Academic Workshop in Bulgaria. Professor
Wiggins' workshop focused on business negotiation and mediation
coursework. Participating academics were introduced to a new
pedagogical style, and were provided with role-plays and simulations
for use in their new courses.
After the Workshop, Professor Maria Ganeva of Bourgas Free
University in Bulgaria, commented that, "The knowledge and skills
[taught at the Workshop] will be of great use to our students."
Additionally, several participants expressed interest in beginning
cross-cultural research projects in business mediation and conflict
resolution.

Partners-Hungary
Director Kinga Goncz and Mott Foundation Media Consultant John Brosky
meet to discuss the Center's programs and accomplishments
PARTNERS-HUNGARY MEDIATES DISPUTE BETWEEN
CITIZENS AND WASTE MANAGEMENT COMPANY
In Dorog, Hungary, an impasse arose between a waste management
company and a local environmental group that led them to
Partners-Hungary's Mediation Center. The waste management company
agreed to incinerate refuse from a neighboring town. The Dorog
Environmental Association, a citizens' group dedicated to ecological
issues, claimed that such an increase in waste incineration would
dangerously increase air and water pollution levels. At the same
time, the waste management company claimed that it was being treated
unfairly in the press by the Association.
Mediators at the Partners-Hungary Mediation Center met with both
groups. The Association demanded that the company immediately cease
the burning of waste from other communities, and that it have the
right to monitor and periodically inspect the company's facilities.
The company insisted that the Association report information about
the incinerator's environmental impact to the public in an accurate
and objective manner.
The mediation led to a seven-part agreement which gave the
Association access to the company's facilities and records. Most
importantly, the company agreed to stop incinerating refuse from
other towns. The Association agreed to report the company's
activities based on full, accurate information.
The parties met three months later to evaluate the agreement.
While the company expressed concern over perceived negative publicity
from the Association, both parties decided to extend the agreement
indefinitely. Partners-Hungary's mediators will continue to meet with
the parties on a quarterly basis to promote an ongoing
dialogue.
PARTNERS TRAINS ACROSS BORDERS
Partners' Centers regularly work together to develop programs
across borders and to replicate one another's projects. This
cooperation among Partners' network of trainers and consultants is
fundamental to Partners' approach to building capacity within the
region.
This past July, Partners-Hungary Director Kinga Goncz and
Partners-Bulgaria Chief Trainer Mitko Marinov traveled to Georgia to
conduct a training-for-trainers and a training for Georgian NGO
leaders.
Goncz and Marinov first conducted the three-day training for new
Partners-Georgia trainers, strengthening their professional skills,
practicing team-building exercises, and emphasizing goal-planning and
organizational development for the Georgian Center. According to
Partners-Georgia trainer Badri Kochoradze, "... learning from other
Partner's trainers, whose experiences have been somewhat similar to
ours in Georgia, was invaluable."
During the second part of the training, Goncz and Marinov teamed
up with the newly trained Partners-Georgia trainers to conduct a
five-day training for NGO leaders representing organizations
throughout Georgia. This training focused on communication,
negotiation, and facilitation skills, and group decision-making and
team-building processes. The Georgian NGO leaders were provided with
the skills necessary to survive under difficult conditions.
In another example of Partners' cross-border work,
Partners-Slovakia Market Mediation Director Janos Hrubala and
Partners-Czech Community Mediation Director Alice Hamplova recently
met in Prague to brainstorm about marketing and outreach strategies
for their mediation work.
Many of Partners' Centers are doing work in the former Eastern
Bloc countries. Partners-Poland Director Maciej Tanski recently
completed a long-term training program in the Ukraine with the
Emerging Leaders Forum. Also in the Ukraine, Partners-Czech Director
Dana Rabinakova conducted a training for NGO leaders.
Partners-Slovakia trainers have also conducted trainings for NGO
leaders in Belarus, Estonia, and Latvia. In addition,
Partners-Lithuania Director Juozas Lakis has been teaching a course
for students at the Management and Finances University in Bialystok,
Poland.
To foster collaboration and cooperation among Partners' Centers,
Partners-Hungary will host a summit conference on community
development this winter. This conference will provide Center
Directors and staff with an opportunity to exchange information and
training experience with each other.

Community
Mediation Center Director Alice Hamplova
PARTNERS-CZECH COMMUNITY MEDIATION CENTER
"CENTRUM DOHODY" CONTINUES TO GROW
Dana Rabinakova, Director of Partners-Czech, and Alice Hamplova,
Director of Centrum Dohody, Partners-Czech's Community Mediation
Center, were interviewed during their recent visit to New York.
Why do you feel mediation is so important in
the Czech Republic?
Many people in the Czech Republic don't see conflict as something
that can be solved. Traditionally, people handle conflicts by
fighting, either directly, or behind one another's backs. Mediation
helps people to look at other options that might resolve their
conflict and brings a new perspective to the situation. In addition,
courts are extremely overloaded. Cases might have to wait two or
three years before being heard in court, giving plenty of time for
conflicts to escalate. Through mediation, conflicts can be dealt with
earlier, before conflicts have heightened.
Who are Centrum Dohody's mediators?
So far we have trained 30 mediators, and we are holding another
mediator training this fall. Our mediators represent diverse ethnic
and professional backgrounds, to suit the needs of our clients, and
include lawyers, university professors, students, trainers, and
counselors.
Who are Centrum Dohody's clients?
Our Center handles mostly family and divorce disputes. Because of
the housing crisis in Prague, many couples are forced to live or work
together even after a divorce. Mediation can do a great deal to help
ease tensions in these situations. We also handle cases dealing with
ethnic disputes, usually with Roma citizens. In addition, we mediate
employer-employee disputes for a number of corporate clients.
Is mediation recognized under Czech
law?
Mediation is only incorporated into the criminal law code, so we
have mediators who deal with victim-offender conflicts. Currently,
the government is revising the family law code, and we hope that
mediation will be incorporated into it. We have given presentations
to the Parliament and the Senate to inform them about mediation, and
we plan to continue to our work with them this fall.
What are Centrum Dohody's plans for the
upcoming year?
Our mission is to educate the public about mediation, through the
media, trainings, and presentations. We wish to promote not only
Centrum Dohody, but also an important new style of dispute resolution
to the Czech people. We also intend to extend our outreach to more
ethnic minority clients.
PARTNERS PLANS NEW CENTERS IN ARGENTINA,
ROMANIA, AND CROATIA
During recent trips to Argentina, Romania, and Croatia, Partners'
President and international staff found that there was strong support
for the type of conflict management training and capacity building
that a Partners' Center would offer. Partners' staff met with
representatives from national and local governments, NGOs, in-country
funders, local universities, and the American Embassy, all of whom
encouraged Partners to establish National Centers on Conflict and
Change Management.
Partners is currently in the process of establishing National
Centers in Argentina, Romania, and possibly Croatia. These Centers
will have programs similar to Partners' existing Centers, and will
include:
- training indigenous trainers in conflict and change management
skills and processes;
- training government, non-government, and market sector
leaders;
- applying mediating methodologies such as dialogue groups and
citizen participation processes to specific in-country conflicts;
- promoting public policies that create mediating structures
such as ethnic conciliation commissions, to advance civil society;
- developing and teaching university courses in conflict
management theory and practice; and,
- implementing strategies for organizational sustainability.
Meetings with government and NGO leaders in Argentina, Romania,
and Croatia revealed that while there is some training currently
taking place in "first generation" conflict management skills
(communication, negotiation, facilitation), more sophisticated skills
training is not available.
For decision-makers to make progress toward social and economic
change, "second generation" skills training in cooperative planning,
multi-party problem-solving, consensus-building, third-party
mediating and conciliating is necessary. Partners' Centers will
provide leaders in these countries with the skills needed to advance
civil society.

Partners-Czech
Director Dan Rabinakova, Partners' Vice President Jim Isenberg,
Partners-Bulgaria Director Antoinette Shishmanova, Partners-Poland
Director Maciej Tanski, and consltant Charles Wiggins in
Budapest
PARTNERS' HIGHLIGHTS
Bulgaria
In Smolyan, in southern Bulgaria, trainers Mitko Marinov and
Ivelin Nikolov led a cooperative planning and problem-solving session
for representatives of local government. In Sliven, the Community
Dialogue Group participated in two trainings: one in mediation, and
one in organizational development. Trainer Reneta Veneva led a
strategic planning training for the staff of the Open Society
Institute in Gabrovo, and Marinov and Ventseslav Panchev led a
facilitation for members of the Women's Alliance for Development. A
group of soccer players were also trained in conflict resolution
skills.
Czech Republic
Director Dana Rabinakova and trainers Helena Bohackova and
Vladimir Jelen conducted a series of management and conflict
prevention trainings organized by United Nations High Commissioner
for Refugees (UNHCR) for social workers in refugee camps. Trainers
Petra Pekarkova, Tatjana Siskova, Jitka Jimenicka, and Helena Storova
conducted a series of lectures in public schools to teach students
about tolerance, especially toward Roma groups, and Milan Stiburek
held trainings for student peer groups in drug dependency prevention.
Alice Hamplova, Director of Centrum Dohody, the Community Mediation
Center, worked with the Czech Senate and Congress to promote public
policy legislation.
Georgia
Director Vano Matchavariani and Partners-Georgia trainers
facilitated a series of meetings between Georgian and Abkhazian NGO
leaders. Matchavariani participated in a Summer Peacebuilding
Institute at Eastern Mennonite University in Virginia, which focused
on designing conflict resolution trainings. Matchavariani also gave a
presentation on security and conflicts in the Caucasus region at
Stanford University. The Georgian Center completed its first training
for trainers, and then went on to train a group of Georgian NGO
leaders. In addition, the Center just received a grant to train
members of the Georgian Parliament, as well as a grant to fund an
Academic program.
Hungary
The Hungarian Center continued work on its numerous cooperative
planning projects, which bring citizens, NGOs, and local governments
together to resolve community issues. Projects are ongoing in
Balassagyarmat (concerning training for prisoners who are ready to be
released), Tatabanya, and Tiszavasvari (concerning public employment
for Romas), under the direction of Istvan Herbai and Sandor Gesko.
Trainers Herbai and Agnes Szirmai continued their organizational
development and cooperative planning training for NGOs. Members of
the Center's Ethnic Commission in Nagykanizsa completed a
communication skills program for Roma children.
Lithuania
Trainer Kristina Maulyte conducted a conflict resolution training
and counseling session for women at the Women's Support Center in
Varena. Director Juozas Lakis trained NGO representatives in
"Partnership and Cooperation" in Vilnius, and Jurate Tamosaityte
trained representatives of NGOs for the elderly from all over Central
and Eastern Europe. Lakis also conducted a negotiation training in
Bialystok, Poland for business students. Tamosaityte and Maulyte held
trainings for high school teachers and students, and the Center began
a program for secondary school students on Cross Cultural
Communication, which brings together youths from a variety of
cultural backgrounds.
Poland
Partners-Poland conducted two follow-up trainings for mediators,
led by US Consultant Charles Wiggins, Director Maciej Tanski and
trainer Ilona Ilowiecka. The Emerging Leaders Forum project in Krakow
completed its last training; participants chose a group project to
work on for the rest of the year, commemorating Polish-Ukraine border
cooperation throughout history. Partners-Poland also gave a four-day
training in team building and management for State Public Health
Education Department managers. The Center also held a series of
trainings for the School for Young Civic and Political Leaders in
basic and advanced conflict resolution skills.
Slovak Republic
Dusan Ondrusek and Natalia Kusnierikova continued their
organizational development training for six of the most
well-developed, policy oriented NGOs in Slovakia. Ondrusek trained a
group of Russian NGO representatives in advanced training techniques,
and led trainings in Belarus and Poland for NGO leaders. Vladimir
Labath and Partners-Slovakia trainers completed their
Constitutionalism project with a summer school for teachers. Ales
Bednarik, Inge Jalcova,and Ivana Tothova led a social skills training
for children from orphanages all over Slovakia. Gabriel Bianchi and
Bednarik held a negotiation training for Environmental Administration
Office staff in Trencianske Teplice.
International
Representatives from each of Partners' Center participated in a
study tour to Northern Ireland, organized by Judit Levenda of
Partners-Hungary. During this tour, Partners' representatives visited
NGOs and learned about their development in a Western European
country.
Juozas Lakis, Director of Partners-Lithuania, spent six weeks in
the United States in the fall of 1997 to visit conflict management
programs. He spent much of his time at the International Center for
Cooperation and Conflict Resolution at Columbia University.
Dusan Ondrusek, Director of Partners-Slovakia, is spending the
fall of 1997 as a research fellow at the Institute of Policy Studies
at Johns Hopkins University.
Partners' International staff, from San Francisco, New York,
Budapest, and Prague attended a strategic planning workshop in San
Francisco during August 1997. The week long workshop included an
internal assessment of Partners' strengths and organizational
development; an evaluation of National Center programs and activities
including academic, ethnic, and market mediation; a discussion about
strategies for new Center development; a plan for building
relationships and future strategic alliances; and, a review of
strategies for sustainability.
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